Privacy Policy

Introduction

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

Your use of the Website constitutes acknowledgment and agreement with our privacy policy, and you further acknowledge and agree that the Website may use your personal information in the manner as described in this Privacy Policy.

1. Information We Collect

1.1 Log data – When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

1.2 Personal Information

We may ask for personal information, such as your:

• Phone/mobile number
• First/last name
• Billing address

This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

2. How We Collect Information

2.1 We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

3. Use of Information

3.1 We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.

3.2 By registering an account with your mobile number, you agree that we may send you automated text messages to your mobile phone for communication purposes only. You understand and agree that such communications are essential to the registration for an account and use of the Website and its services.

3.3 We will not send you any marketing or advertising by text messages.

3.4 Message and data rates may apply for mobile notifications, sent or received, by your chosen service provider.

4. Data Processing and Storage

4.1 The personal information we collect is stored and processed in Australia, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.

4.2 We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

4.3 If you request your account, and personal information be suspended, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

5. Cookies

5.1 We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our “Cookie Policy” section for more information.

6. Third-party Access to Information

We use third-party services for:

• Analytics tracking,
• User authentication,
• Advertising and promotion,
• Payment processing (not storage),
• Law and order.

6.1 These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

6.2 We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe:

• (a) the requested information is necessary and appropriate to comply with legal process,
• (b) to protect our own rights and property,
• (c) to protect the safety of the public and any person,
• (d) to prevent a crime or,
• (e) to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.

6.3 We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

7. Limits of our Policy

7.1 This privacy policy only covers our Website’s own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.

7.2 Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

8. Changes to this Policy

8.1 At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

9. Your Rights and Responsibilities

9.1 As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You may amend your account information in limited capacity, or request to suspend your account and associated information at any time, using the tools provided in your account settings.

10. Infringements

10.1 If you believe that your work has been copied, infringed upon, or your intellectual property rights have been otherwise violated, firstly please report the listing using the “Report Listing” button on the associated page where we can directly monitor the report.

10.2 Secondly, you can report the infringing content directly to us using the details below. Please make sure to provide the following information in the report:

1. The Listing ID, and/or URL of the page where the material that you claim is infringing is located on the Website;
2. A description of the copyrighted work or other intellectual property that you claim has been infringed;
3. Your name, address, contact number and e-mail address;
4. A signed statement by you that disputes the use is not authorised by the original copyright owner, its agent, or the law; and that you are the copyright or intellectual property owner or are authorised to act on the copyright or intellectual property owner’s behalf.